The NHS is a huge organisation with around 1 million patient contacts every 36 hours. Giving patients an opportunity to provide feedback on the care that they have received is incredibly important.
The Family and Friends Test is a quick and simple feedback tool which enables patients to indicate how likely they would be to recommend services to their friends and family if they required similar care or treatment. Patients can also provide a free text comment to explain why they have scored as they have. We are keen to receive feedback from our patients so we know what we are doing well and what we can improve on.
Please feel free to complete the forms below and return them via post, in person or via email. These forms are also available in the surgery under the check in screen and by the comments box.