Francis Grove Surgery, Wimbeldon
8 Francis Grove, Wimbledon SW19 4DL
General Enquiries, Appointments
and Emergencies: 0208 971 5640

Friends and Family Test

What is The NHS Friends and Family Test?

Francis Grove Surgery wants you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our services.

It is based on one simple question:

“How likely are you to recommend our service to friends and family if they needed similar care or treatment?”

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

If you prefer to give us your comments anonymously, then please do so. If you do leave your contact details then we might get in touch, to talk to you about your feedback so we can better understand your views. View the results!

 We would like you to think about your recent experiences of our service. How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?
 What is the main reason for your answer to the question?
 A Bit about you Are you?
 What age group are you?
 Do you consider yourself to have a disability?
 Which of the following best describes your ethnic background?
 Who was the main person who answered the questions?
 We would like to thank you for providing us with feedback to improve our services. If you would like your anonymous comments to NOT be shared please let us know